At Phostix, we strive to ensure that you are completely satisfied with your purchases of fine art, photographs, and design services. However, if you need to return an item, we are here to help. Our return policy complies with EU regulations, allowing you to return products within 14 days of receipt. To be eligible for a return, items must be in their original condition and packaging. Customized or personalized orders are only returnable if they do not meet the agreed specifications or are damaged upon arrival. Please contact our support team at returns@phostix.dev to initiate the return process, and include your order number and the reason for the return in your communication.